New My Account Section
February 1, 2010
Over the last month, we’ve been actively working on a great new addition to our site, appropriately named My Account. The new section is split up into three parts.
Order History
Have you ever run into issues where you’ve downloaded music, but then had your hard drive crash or had iTunes (or another app) be unable to find your music? In the past, we’ve always been open to helping our customers with addressing these concerns, but the order history section makes it even better.
Within the new order history area, you can see all of details for every transaction you’ve made since our new site was introduced. You have the option of viewing and printing the receipt, as well as re-downloading your purchase. We allow one reactivation of your purchase within 90 days of the purchase date. If your purchase was made longer than 90 days ago or has already been reactivated, a convenient request button is available. Should the need arise, this allow you to submit a request for approval to have your download links reactivated again.
Update Account Info
If you’ve moved or have the need to update your e-mail address or billing information, instead of having to wait until your next purchase to change this info, it’s now simple and easy to do so. Just login, change the applicable info, and you’re set!
Update Password
If you need to reset or change your password, this option is now conveniently available within the new my account section.
We’re sure these three new features will make the shopping experience on our site a little easier. If you’ve got any other ideas on what we can do better, please drop us a line.











One of the things we chose to do when we launched our new website was to launch with the ability to only pay with a credit card. Our old site offered credit card, PayPal, Google Checkout, and TrialPay payment options. Since PayPal’s consumer confidence is next to none, and, considering how many of our customers chose to pay with PayPal, we knew it was important to continue to offer the payment choices our customers would like to see. As a result, adding PayPal became a major priority after our new site launch at the beginning of November.
We know how important it is to have great music in your life, especially during the holidays. Traditionally, we’ve never offered sale prices, although we have offered multiple copy discounts (sheet music only) for choirs and family functions.